Terms and Conditions - NX, LLC
NX, LLC agrees to ship the vehicle(s) described in this form around the requested dates. NX, LLC will find a licensed carrier (agent) to fulfill the terms of this agreement. Specific pickup or delivery dates are not guaranteed. Normal pickup time is within one to three business days from the first available date.
Terms and Conditions: This order is subject to all terms and conditions of the carrier's bills of lading, copies of which are available at the carrier's office and are incorporated herein.
The carrier's responsibility begins when the shipper or their agent signs the bill of lading at pickup and ends when the bill of lading is signed at delivery. If the shipper is unavailable for pickup or delivery, NX, LLC must be notified, and an agent must be designated. A $75 rescheduling fee applies if the vehicle cannot be picked up as arranged.
Vehicles will be driven on and off the transporter, or to and from the transporter at the pickup or delivery site. If the carrier cannot access the site, the consignee must make a reasonable effort to meet the truck at a suitable location.
No payment is required until the vehicle is assigned to a carrier. At the time of order, a credit card is provided for authorization. Payment for the deposit is processed when the vehicle is dispatched to the carrier. The balance is due at delivery, payable in cash or cashier's check directly to the carrier. For offshore, overseas, or out-of-country shipments, please inquire about our specific payment policies.
NX, LLC does not guarantee transport by any specific driver or carrier.
If shipping an inoperable vehicle, you may need to assist in loading and unloading at the driver's discretion. If a vehicle becomes inoperable during transport, an additional $150 fee applies at delivery. It is the shipper’s responsibility to ensure the vehicle is in proper working order.
Federal regulations prohibit the transport of vehicles with personal or household items inside. If such items are shipped without NX, LLC’s knowledge, the shipper assumes responsibility for any damage and additional fees.
NX, LLC and its agents are not responsible for vandalism, acts of God, or objects from the road or sky. Shippers should maintain their own insurance for these risks. Enclosed transport is available at a higher price for additional protection.
The shipper is responsible for preparing the vehicle for transport. All loose parts, fragile or protruding accessories, and low-hanging spoilers must be removed or secured. The shipper is responsible for any damage caused by parts falling off during transit.
All transport fees must be paid to initiate a damage claim. Damage must be noted on the bill of lading and signed by both the driver and shipper. NX, LLC and its agents must be notified of any damage within 24 hours. A written description, clear pictures, and two estimates must be submitted within 10 days. NX, LLC supports the shipper in claims but does not accept responsibility for carrier negligence.
Any disputes must be adjudicated at NX, LLC's location. NX, LLC’s liability is limited to the deposit amount. NX, LLC will provide carrier insurance information if necessary.
Orders can be canceled anytime before the vehicle is assigned to a transporter for a full refund. If canceled after assignment, the deposit is forfeited. A $75 fee applies if a carrier is assigned, and the order is canceled. If a carrier does not load the vehicle within five business days of the first available pickup date, the shipper may cancel for a full refund or have NX, LLC assign a different carrier.
NX, LLC is a licensed and bonded Property Broker, responsible for booking shipments with licensed Motor Carrier Corporations, which handle their own damage claims. Claims may take a few weeks to process.
NX, LLC is not responsible for demurrage at port facilities.
By submitting an order online or paying the deposit, the shipper accepts these terms and conditions.
The shipper must make the vehicle available for transport. If unavailable after a carrier is assigned, NX, LLC reserves the right to cancel the order under the cancellation policy.
NX, LLC is not responsible for storage, rental cars, or other additional costs due to carrier delays.
The insured carrier is solely responsible for any claims. Customers accept the carrier's terms by releasing the vehicle to their possession.
NX, LLC is not responsible for the following damages:
Undercarriage, exhaust system, suspension, wheel bearings, tie-downs, brakes, alignment, tuning, charging system, or battery.
Damage not detected at pickup due to poor weather or lighting conditions.
Damage to car phones or antennas.
Loss of or damage to audio or video equipment not installed at the factory.
Damage or fines due to personal or household items left in the vehicle.
Damage from road or sky debris.
Damage to convertible or decorative tops over two years old.
Damage to T-tops, boots, bras, caps, or canvas coverings.
Damage from leaking fluids or acts of God.
Damage from freezing.
Damage from factory tie-down failures.
Damage to or caused by inoperable vehicles.
By signing, the shipper authorizes the motor carrier to operate and transport the vehicle from the origin to the destination specified in the bill of lading.
The shipper warrants they are the registered owner or authorized agent and have the authority to enter into this agreement.
1500 Weston Road
Suite 3012
Weston, FL, 33326
Company Hours
Monday-Thursday:
8am to 8pm EST
Saturdays
9:30am -3pm
