What Do I Need to Do Prior to Transport?

<< Back

Wash Your Vehicle: Your driver will need to inspect your vehicle and take pictures if necessary. This is for your benefit as well as the carrier.

Lower Your Antennas: Antennas should be removed from the vehicle or lowered if possible. Temporary antennas need to be removed entirely.

Provide Keys: U.S. Department of Transportation requires that one set of all keys for the vehicle be provided to the carrier, including the ignition, trunk, and glove box keys. 

Disable Your Alarms: Alarms should be turned off for transport. If there are special instructions required to start a car in order to disarm the alarm, please inform your representative so he can note it on your dispatch sheet, given to the driver.

Carrier is not responsible for drained batteries resulting from an alarm that has not been turned off.

Removed Detachable Racks: Remove any luggage, bike, or ski rack that is not permanently attached to the car. 

Check for Leaks: The vehicle must have no obvious fluid leaks.

Secure Your Battery: The vehicle battery must be secure in the mounting bracket. 

Remove Covers, Spoilers, Fairings, Air Dams or other low handing items: All exterior spare tire covers, grill covers, or car covers and hanging items must be removed from the vehicle. You vehicle will be loaded on a truck that will bounce up and down…low riding items could take incur damages if not prepared properly.

Pre-existing Damages: Carriers will not be responsible for damage caused by any pre-existing condition or for parts which come loose in the moving process. Carrier is not responsible for preventable damage caused by Acts of Nature.Examine your vehicle carefully before signing the Bill of Lading. Any damage not noted could end up costing you money if not reported at time of pick up or delivery.

Remove Most Personal Items: Do NOT leave or transport anything valuable in your vehicle. We not responsible for anything loose inside your car, including cell phones, radar detectors, garage door openers, E-Z Pass, removable radios, household goods, sunglasses, etc. Although The U.S. Department of Transportation (DOT) prohibits the carrying of personal items on a truck licensed only for carrying automobiles, most carriers are willing to accept 100 lbs of personal items however they cannot insure them legally. Stored personal items can also increase the overall weight of your vehicle, and could cause damage during transport. Any items left in the vehicle are subject to removal upon inspection at state lines by the DOT.

Prepare for  Inspections

-You or your designated representative must be present for the inspection at the time of pick-up and delivery.-

-You or your designated representative must sign the bill of lading and condition report at both origin and destination.

-You or your designated representatives are responsible for confirming your vehicle’s condition. This must be done before the driver leaves the destination.

-Damage if any will be noted by our representative on the bill of lading.

For full details, go to our transport preparation guide.

Previous FAQ How Long Does it Take to Move My Car?
Next FAQ What Happens During the Pickup?
Was this article helpful?
0 out of 5 stars
5 Stars 0%
4 Stars 0%
3 Stars 0%
2 Stars 0%
1 Stars 0%
How can we improve this article?